ChargeBots support

Help with the game

Email teameksgames@gmail.com with your device model, iOS/Android version, game version, level number and what happened. You may attach a screenshot with personal information removed. Never send passwords or payment-card details.

Purchases and progress

Use the in-game Restore Purchases option with the same store account to restore eligible non-consumable purchases. Spent star packs cannot be restored as new currency. Refund requests go through Apple or Google Play. Progress is saved locally: do not uninstall or clear app data while troubleshooting unless you accept losing it. Core play works offline; purchases and ads need internet.